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Privacy Policy

Effective Date: 1st September 2024

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TECH.CAD+CAM. Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, www.techcadcam.co.uk.

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1. Data We Collect

We may collect the following personal data:

  • Name, email address, phone number, and company details when you contact us or submit an enquiry.

  • Technical data such as your IP address, browser type, operating system, and browsing behaviour on our website.

  • Cookies and similar tracking technologies to improve user experience (see Section 6).

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2. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries, provide information, and communicate with you.

  • To manage our relationship with you and provide the services you request.

  • To improve our website, content, and services.

  • To comply with legal obligations.

 

3. Legal Basis for Processing

We process your data in accordance with UK GDPR under the following legal bases:

  • Your consent (e.g., submitting a contact form).

  • Performance of a contract or to take steps at your request prior to entering into a contract.

  • Legitimate interests, such as improving our website and services, while ensuring your rights are protected.

  • Compliance with legal obligations.

 

4. Sharing Your Data

We do not sell or trade your personal data. We may share your data with:

  • Service providers who assist us with IT, hosting, and communication services.

  • Legal or regulatory authorities when required by law.

 

All third parties are required to keep your information secure and only use it for the purposes we specify.

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5. Data Storage and Security

We store personal data securely using appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction. Your data will only be kept for as long as necessary to fulfil the purposes outlined above or as required by law.

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6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data, where legally permitted.

  • Object to or restrict processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

 

To exercise these rights, please contact us at:
Email: info@techcadcam.co.uk 
Address: TECH.CAD+CAM., Basepoint, Isidore Road, Bromsgrove Enterprise Park, Bromsgrove, B60 3ET.

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8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to read their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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